Shipping Policy

At Shree Om Jari, we are committed to delivering your orders safely, securely, and on time. This Shipping Policy outlines our shipping process, estimated delivery timelines, and important shipping information.

1. Order Processing

  • Orders are processed only after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Standard order processing time is 1–3 business days, depending on product availability.
  • Bulk or customized orders may require additional processing time.

2. Shipping Coverage

We currently ship across India through trusted courier and logistics partners.

For international shipping or export inquiries, customers may contact our sales team before placing an order.

3. Estimated Delivery Time

Estimated delivery timelines are:

  • Gujarat: 2–4 Business Days
  • Major Cities: 3–6 Business Days
  • Other Locations: 5–8 Business Days
  • Remote Areas: Delivery may take additional time depending on courier availability.

Delivery times are estimates and may vary due to weather conditions, public holidays, transportation delays, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping charges are calculated during checkout based on the delivery location, order weight, and order value.
  • Free shipping offers, if applicable, will be clearly displayed on the website during promotional periods.

5. Order Tracking

Once your order is dispatched, you will receive:

  • Shipping Confirmation
  • Courier Details
  • Tracking Number

You can use the tracking number to monitor the shipment until delivery.

6. Packaging

All products are carefully packed using secure packaging materials to minimize the risk of damage during transit.

Our goal is to ensure every order reaches our customers in excellent condition.

7. Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy.

If delivery cannot be completed due to:

  • Incorrect address
  • Incorrect contact number
  • Customer unavailable
  • Refusal to accept delivery

additional shipping charges may apply for re-dispatch.

8. Damaged or Missing Products

If your order arrives damaged or if any item is missing:

  • Notify us within 48 hours of delivery.
  • Share your Order ID along with clear photos or videos of the package and products.
  • Our support team will review the request and provide an appropriate resolution, such as a replacement or refund, where applicable.

9. Delayed Shipments

Although we strive to dispatch and deliver every order on time, delays may occur due to:

  • Courier network disruptions
  • Natural disasters
  • Government restrictions
  • Festivals or public holidays
  • Unforeseen operational issues

We appreciate your patience and understanding in such situations.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Shree Om Jari shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

11. Bulk Orders

Large quantity or wholesale orders may have different shipping schedules depending on production timelines, packaging requirements, and logistics arrangements.

Our team will communicate the estimated dispatch date after order confirmation.